About Us
Built in Idaho.
Built to Respond.
Disaster Response was founded in the mountains of McCall, Idaho, with a simple mission: show up when people need help the most.
What started with a small amount of equipment, a garage workspace, and a commitment to doing the job right has grown into one of the region’s most trusted restoration and mitigation partners. Those humble beginnings shaped who we are today. A company grounded in hard work, accountability, and the belief that doing right by people always comes first.
Today, Disaster Response is proud to remain Idaho-owned and Idaho-operated, with teams across the Northwest helping homeowners, businesses, and institutions recover from unexpected loss.
Residential
Our residential teams are available 24 hours a day, 365 days a year to respond quickly, limit damage, and restore your property. From water leaks and smoke damage to mold remediation and storm recovery, we manage every stage of the process while helping homeowners navigate insurance, repairs, and rebuilding.
Commercial
When disaster impacts businesses, institutions, or multi-unit properties, response time and coordination are critical. Disaster Response specializes in large-scale commercial restoration and catastrophe response, providing the equipment, expertise, and manpower required to manage complex recovery projects. Our large loss division provides rapid stabilization and coordinated recovery at scale.
What Drives Us: Emergency Management for WA, ID, and OR Communities
At Disaster Response, our purpose is simple: bring calm, clarity, and dependable support when homeowners need it most. In the midst of disasters, emergencies, and unexpected damage, our team is ready to respond with professionalism, compassion, and a clear recovery plan.
We understand that effective disaster response is about more than showing up quickly. It requires strong emergency management, clear communication, and the experience to guide people through every stage of disaster recovery. From the first call to the final steps of restoration, we work to provide the information, resources, and assistance our clients need to move forward with confidence.
Our values shape every part of how we serve our communities across Idaho, Oregon, and Washington:
We are committed to continuous improvement in everything we do. By maintaining high standards, improving our operational processes, and focusing on quality at every stage, we work to exceed expectations and deliver dependable results.
Accountability is a core part of our response. We take responsibility for our decisions, our actions, and the outcome of every project. Homeowners can count on us to be clear, responsive, and committed from start to finish.
During times of emergency response and recovery, people need more than technical expertise. They need to feel heard and supported. We listen with empathy, serve with compassion, and remain focused on what our clients need most.
Strong outcomes come from strong teamwork. We believe in an inclusive culture where collaboration matters, collective success comes first, and every member of our team works together to help families prepare, respond, and recover.
These values keep Disaster Response ready to serve in all types of property damage and emergency situations. They guide how we support homeowners, strengthen our preparedness, and continue helping people recover when disasters affect their homes and communities.
Certified & Trusted for Disaster Preparedness
Disaster Response is recognized throughout the restoration industry for professionalism, quality, and performance. Our team includes IICRC-certified technicians trained to meet the highest standards in restoration and mitigation.
Milestones That Shaped Disaster Response
2011 – McCall, ID
Disaster Response is founded in McCall, Idaho, serving local homeowners and businesses with emergency restoration and mitigation services.
2015 – Fruitland, ID
Our first expansion brings Disaster Response to Southwest Idaho, allowing us to serve the Snake River Valley and surrounding communities.
2016 – Clarkston, WA
With the opening of our Clarkston branch, Disaster Response extends service into the Lewis-Clark Valley and Eastern Washington.
2018 – Boise, ID
A major step forward as Disaster Response establishes a presence in Idaho’s capital, expanding commercial restoration and large scale mitigation capabilities.
2021 – Catastrophe Team Established
Our dedicated Catastrophe Team is formed to respond to major disaster events nationally.
2022 – Post Falls, ID
Expansion into North Idaho strengthens our ability to serve the Inland Northwest and rapidly respond to commercial and residential losses.
2024 – Pullman, WA
Disaster Response grows its footprint in Eastern Washington, supporting the Palouse region, universities, and surrounding communities.
2025 – Spokane, WA
The opening of our Spokane branch marks another major milestone, positioning Disaster Response to better serve large commercial clients and institutions across the Inland Northwest.
2011 – McCall, ID
Disaster Response is founded in McCall, Idaho, serving local homeowners and businesses with emergency restoration and mitigation services.
2015 – Fruitland, ID
Our first expansion brings Disaster Response to Southwest Idaho, allowing us to serve the Snake River Valley and surrounding communities.
2016 – Clarkston, WA
With the opening of our Clarkston branch, Disaster Response extends service into the Lewis-Clark Valley and Eastern Washington.
2018 – Boise, ID
A major step forward as Disaster Response establishes a presence in Idaho’s capital, expanding commercial restoration and large scale mitigation capabilities.
2021 – Catastrophe Team Established
Our dedicated Catastrophe Team is formed to respond to major disaster events nationally.
2022 – Post Falls, ID
Expansion into North Idaho strengthens our ability to serve the Inland Northwest and rapidly respond to commercial and residential losses.
2024 – Pullman, WA
Disaster Response grows its footprint in Eastern Washington, supporting the Palouse region, universities, and surrounding communities.
2025 – Spokane, WA
The opening of our Spokane branch marks another major milestone, positioning Disaster Response to better serve large commercial clients and institutions across the Inland Northwest.
Full-Service Property Restoration
From initial emergency mitigation to final reconstruction, Disaster Response provides complete property restoration services. We work closely with homeowners, businesses, and insurance providers to restore property and peace of mind after disasters strike.
Core Services
- Fire & Smoke Damage Restoration
- Water Damage Mitigation
- Mold Remediation
- Ice & Snow Damage Recovery
- Wind Damage Recovery
- Environmental Cleanup
- Contents Handling & Cleaning
- Reconstruction & Remodeling
- Large Loss & Catastrophe Response
- Estimating & Insurance Coordination
What Makes Us Different
When disaster impacts your home, you need more than a contractor. You need a team that is prepared, responsive, and committed to guiding you through every step of recovery.
At Disaster Response, our approach to emergency response and disaster recovery is built on clear communication, strong systems, and a people-first mindset that supports homeowners and the communities we serve.
Every project is supported by a single point of contact who helps guide you through the entire process. Your coordinator ensures you have the right information, resources, and assistance, so you always know what to expect during restoration.
We believe clear communication is essential during any emergency management situation. Our team provides timely updates and transparent communication, helping you stay informed and confident from initial response through final recovery.
From residential homes to large-scale disasters, we are equipped to respond to all types of emergencies. Our operational strength allows us to scale quickly while maintaining the same level of care and quality.
Through the CORE Elite network, we can access additional resources and support across the country when needed. This allows us to respond effectively to larger disaster sites and provide the level of service our clients depend on.
We use advanced technology, streamlined workflows, and modern project management systems to improve efficiency and communication. These systems support faster response times and a more organized, reliable restoration process.
At the center of everything we do is our team. Their experience, professionalism, and commitment to service are what make our disaster response efforts possible. We are proud to support our people so they can better serve our clients and communities.
Request Our Services Today
When disaster disrupts your property, a fast and dependable response makes all the difference. At Disaster
Response, our team is available 24/7/365 to provide immediate emergency response, disaster recovery, and restoration services when you need them most.
From the moment you call, we’re ready to deliver the support, resources, and assistance needed to stabilize your property and begin the recovery process.
Request service today, and let Disaster Response help you take the first step toward restoring your home and your peace of mind.
